Understanding entrance and access control is crucial for residents, visitors, and service providers at Outeniquasbosch Wildlife Village. This section addresses frequently asked questions regarding gate security measures, visitor registration protocols, and the use of access cards or biometric systems for seamless entry. Learn about the estate’s security procedures, restricted access times, and how homeowners can manage guest entry. These measures ensure smooth yet secure movement within the estate, maintaining a safe and controlled environment for all residents.

Question 1. What do we need to register?

For Residents:

• Valid ID or Drivers Licence
• Proof of Residence
• Facial Recognition enrolment form
• Vehicle Details

For Visitors:

• Full Name
• ID or Passport Number
• Resident’s or Main Contractors Details
• Main or Sub-Contractors form
• Valid Police Clearance

Question 2. What number to call in case of an emergency?

061 694 3927 or 063 963 3599

Question 3. What security measures are there to ensure residents safety?

At Outeniquasbosch Wildlife Village we offer every Resident the best security, with Facial Recognition access and full electrical fencing.

Question 4. How does the system handle guest access?

The Facial Recognition system handles guest access through a pre-registration or on the spot verification.

Question 5. Is there a different way to grant visitors access to the estate?

Residents can generate a one-time QR code which the visitor/guest can scan upon arrival.

Question 6. How do deliveries work?

Pre-Approval by residents, by notifying security in advance with delivery company’s details.

Security will call the Resident to grant access for any delivery companies.

Their vehicle will be scanned in to gain access to the estate.

Question 7. Can Facial Recognition be used at night or in low light conditions?

Yes, most modern facial recognition systems are designed to work in low-light or nighttime conditions.

Question 8. What are the HOA Office hours?

Monday to Friday 8:00 to 16:30

Question 9. What is the scheduled day (s) for refuse collection?

Refuse collection is every Friday.

Question 10. What is the app name that residents need to download?

The My Estate Life App can be downloaded from any Apple App store; Google Play Store and Huawei AppGallery.

If you have any further questions or would like to learn more about Outeniquasbosch Wildlife Village, please don’t hesitate to contact us. We’re happy to assist and provide any additional information you may need.